Delivered within 3 to 7 business days after shipment.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return new, unopened items within 14 days of delivery for a full refund. If the return is due to an error on our part (you received the wrong or defective item, etc.), we will also pay for return shipping. For returns that are not product quality issues, the customer is responsible for shipping costs both ways.
You should receive your refund within 4 weeks of handing the package over to the return shipper, but in many cases you will receive your refund sooner. This time includes the transit time it takes for us to receive the return from the shipper (5 to 10 business days), the processing time it takes for us to receive the return (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact the Paselec customer email address (service@paselecbike.com) to initiate the request and obtain a prepaid label. Upon receipt of the email, we will contact and notify you of your refund.
Upon receipt of the item, please observe the exterior of the item for damage, if the outer box is damaged, please refuse the package and return it.
If the package has been signed for, take some photos of the damaged area and the courier slip of the outer box and send them back to Paselec Bike for follow up and claim.
Be sure to keep the original box for a while as you may need to return the bike.
Paselec GS9 Ebike Specification |
Frame | 27.5 inch 6061 Aluminum Alloy N.W 28kG |
Motor | Peak 1000W Brushless Motor |
Battery | 48v 16AH LG Battery Cell |
Charging time | 5-6 hours |
Tires | 27.5*2.4inches CST/KENDA Mountain Tyre |
Brakes | Front & Rear Hydraulic disc brakes 160mm |
Derailleur | Shimano 8-speed Gear |
Rear Shock | HLT-100 SHOCK |
Suspension | FULL SUPSNEISON |
Display | LCD Display |
Saddle | Comfortable Wide Saddle |
Headlight | 5W Headlight |
Speed:25mp/h
I have been riding and competing in the MTB race circuit for long time and still enjoy the trails. Now in my 50s, I have experimented with eMTBs and welcome some attributes of the e-assist. Everyone has different expectations and budget - I will just share my honest impression.
1. Seat height: I am 5'9" and moving the seat to maximum height just gets me to proper leg extension. And the seat position is far forward.
2. Geometry: as assembled, the body position is very upright. I removed one spacer from the gooseneck and flipped the handlebar stem over. This brought the handlebars down a little. I pushed the seat back as far as possible. In future, I am considering a longer stem to get a more forward leaning position.
3. Suspension: I love the full suspension. I weigh 160lbs and the rear shock was way too stiff. I was only getting about 1cm movement. I installed a 550lb rear shock that initially was bottoming out on the trail but being adjustable, I was able to tune it for the conditions. The front shocks were also bottoming out on the trail but these are adjustable so worked fine with proper settings.
4. Motor control: The setup on the Palesec is peddle-sensor but works pretty well. I usually ride the trails on setting 1 or 2 and still get a good workout. It does seem like an assist instead of doing all the work for you.
5. Weight: even though this is on the lighter side of most eMTBs, it is very heavy. Not great for jumps or even the skills tracks. Without assist, hills are brutal because of the weight and no granny gear on this bike.
6. Battery: inside the frame, the battery is loose and makes a loud clunking noise over bumps (I like trails). Seems like there should be a bumper or cushion in there to prevent this. There is a hole in the bottom of the frame and I put a rolled-up piece of cloth in there to cushion the battery.
7. Bike is tall (see geometry): center of gravity is pretty high on this bicycle so zipping around sharp turns takes more effort.
Overall, I love the Palesec. Great for casual riding on the trails and excellent for cruising on roads and sidewalks. The thumb throttle is great when trying to carry something. The charge lasts for a long time and top speed is as advertised if you put in the effort. Love the color. I didn't install the taillight.
Bike was easy to assemble and worked fine. I was having issues with chain slipping and reached out to support via email. I got a prompt response and was able to resolve the issue with their help. I get asked about the bike all the time, the motor is very punchy, its pretty easy to pedal without assist as well which is great. Overall love the bike and would recommend
Had a lot of positive reviews and was not the cheapest or most expensive e bike on amazon so i gave it a shot. Bike arrived very well packed and fairly easy to assemble. I was pleasantly suprised when i first took off as i have never had or ridden a e-bike. It makes all the things i dont like about biking go away, power assist makes hills no problem, if you dont want to get sweaty just hit the throttle. Need to keep up with trafic or make a quicker start from a light hit the throttle. It rides and has about the same feel and geometry as my regular full supension bike so the manual biking feels good. Most of the time power assist 1 or 2 is adequate if you want to regular pedal bike and have the cpu kick drive in to assist when needed. i rode about 10 miles twice so far and my battery still shows full charge. My wife loves it and now rides it to work every decent weather day we get, prior she would ride maybe twice a year at most. DINGS- Minor but the seat is to firm and has the tail light built in, sucks cause every time you reach behind the seat it turns on the lights. i changed it out right away. rear shock has only one setting and it does not seem to realy do much, maybe to firm? there are no mud/rain fenders, it seems the wheels don't spin freely and rub a tad , probably due to shipping , so may need to do some adjustments. Over all quite happy.
Outstanding bike, better shipping package. My wife and I were impressed with the quality of the bike. Great purchase
There is no dislike in this and this is not a promoted review. Im an international student and bought this in Amazon. I got an issue recently with the bike and contacted the seller for help. To my shock, I never expected the response I got from him. I recommend this seller 200% for the product as well as for the parts. He replaced the display and help me through how to resolve it by my own by sharing a video. So from my end all I can help him in return with a review.
Thank you so much for help
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