Speed
Max 25 MPH
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
I received the part. I only assumed because it was different than the original ,it was an updated version? The error code went away but the throttle code still remained,even though I installed a newly ordered throttle as well. Can’t get the code off.
I have owned my Paselec PX6 for almost 3 years now and have put well over 3,500 miles on it. I use my bike to get to and from work. It's actually quicker to take my bike than my car. Plus no gas, no insurance, and very little maintenance required. Living in Southern California the weather is amazing 330 days out of the year and the other 35 days it's terrific! Lol. My PX6 is loaded with all sorts of extras and modifications. It's a head turner and I constantly receive praise and kudos on such a nice ride. I have to had fix things along the way which I don't mind cause I can turn a wrench and pretty much fix anything. As long as I can get the parts it's not an issue. Lucky for me the customer service at Paselec is great. They are quick to help diagnose issues and then send parts. Sure it takes a few weeks to get them but that's to be expected coming from China. Prices for parts are very reasonable and it's rare that they don't have them in stock and ready to ship. An extra special thank you to my girl Venus for the hundreds of emails back and forth. You have stayed professional and polite and I appreciate that very much! I'll definitely continue to be a fan of Paselec for life!!
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