Delivered within 3 to 7 business days after shipment.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return new, unopened items within 14 days of delivery for a full refund. If the return is due to an error on our part (you received the wrong or defective item, etc.), we will also pay for return shipping. For returns that are not product quality issues, the customer is responsible for shipping costs both ways.
You should receive your refund within 4 weeks of handing the package over to the return shipper, but in many cases you will receive your refund sooner. This time includes the transit time it takes for us to receive the return from the shipper (5 to 10 business days), the processing time it takes for us to receive the return (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact the Paselec customer email address (service@paselecbike.com) to initiate the request and obtain a prepaid label. Upon receipt of the email, we will contact and notify you of your refund.
Upon receipt of the item, please observe the exterior of the item for damage, if the outer box is damaged, please refuse the package and return it.
If the package has been signed for, take some photos of the damaged area and the courier slip of the outer box and send them back to Paselec Bike for follow up and claim.
Be sure to keep the original box for a while as you may need to return the bike.
Paselec GS9 Ebike Specification |
Frame | 27.5 inch 6061 Aluminum Alloy N.W 28kG |
Motor | Peak 750W Bafang brushless motor |
Battery | 48v 14.5AH LG Battery Cell |
Charging time | 5-6 hours |
Tires | 27.5*2.4inches CST/KENDA Mountain Tyre |
Brakes | Front & Rear Hydraulic disc brakes 160mm |
Derailleur | Shimano 8-speed Gear |
Rear Shock | HLT-100 SHOCK |
Suspension | FULL SUPSNEISON |
Display | LCD Display |
Saddle | Comfortable Wide Saddle |
Headlight | 5W Headlight |
Speed:25mp/h
Bike was easy to assemble and worked fine. I was having issues with chain slipping and reached out to support via email. I got a prompt response and was able to resolve the issue with their help. I get asked about the bike all the time, the motor is very punchy, its pretty easy to pedal without assist as well which is great. Overall love the bike and would recommend
Had a lot of positive reviews and was not the cheapest or most expensive e bike on amazon so i gave it a shot. Bike arrived very well packed and fairly easy to assemble. I was pleasantly suprised when i first took off as i have never had or ridden a e-bike. It makes all the things i dont like about biking go away, power assist makes hills no problem, if you dont want to get sweaty just hit the throttle. Need to keep up with trafic or make a quicker start from a light hit the throttle. It rides and has about the same feel and geometry as my regular full supension bike so the manual biking feels good. Most of the time power assist 1 or 2 is adequate if you want to regular pedal bike and have the cpu kick drive in to assist when needed. i rode about 10 miles twice so far and my battery still shows full charge. My wife loves it and now rides it to work every decent weather day we get, prior she would ride maybe twice a year at most. DINGS- Minor but the seat is to firm and has the tail light built in, sucks cause every time you reach behind the seat it turns on the lights. i changed it out right away. rear shock has only one setting and it does not seem to realy do much, maybe to firm? there are no mud/rain fenders, it seems the wheels don't spin freely and rub a tad , probably due to shipping , so may need to do some adjustments. Over all quite happy.
Outstanding bike, better shipping package. My wife and I were impressed with the quality of the bike. Great purchase
There is no dislike in this and this is not a promoted review. Im an international student and bought this in Amazon. I got an issue recently with the bike and contacted the seller for help. To my shock, I never expected the response I got from him. I recommend this seller 200% for the product as well as for the parts. He replaced the display and help me through how to resolve it by my own by sharing a video. So from my end all I can help him in return with a review.
Thank you so much for help
Haven't been on a bicycle in over 12 years. What a long way they've come. I wasn't expecting anything even close to what came in this package.
A really solid feeling bike. Feel like it can take quite a few falls.
Assembly went smooth despite the very poor instructions. Bike still needs a bit of tuning on the shifter and brakes. Throttle control is an absolute blast. After charging fully, I took it on a joyride for about 9 miles, really stressing that throttle and motor. Upon arrival back home I still had about 3/4 battery. Was on Pedal Assist 2...but was really working that throttle. Averaged 13.4 mph throughout the ride (according to my Garmin tactix) and managed to top her out at 32.3 mph on the display at one point. What a fun ride. Neighbor tried her out for about 5 minutes. Guess he's getting an e bike now too. Fully recommended this brand and this bike. Hopefully won't get any of the bugs the bad reviews mention.
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