You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
My wife and I purchased two of these bikes January 1, 2022. Our first impression was 5-star quality and performance. I'm happy to report that over one year later, our satisfaction and opinion remain 5-star! The fit and finish are superior to many of the e-bikes we see and the full-suspension provides a very comfortable ride. Thank you again for designing such a nice bike and offering it at such an affordable price. Happy Riding to All!
I have no complaints about this bike. It’s a very capable light trail and paved trail e-bike. I have added accessories such as a wide saddle seat, a phone mount, a stem extension for the handlebars,(I’m very tall 6’6”) front/rear mud guards, and a cargo rack made for a full suspension bike.I also upgraded the front and rear shocks to air shocks. I had to modify the rear shock mount and fabricate my own bracket so I could put a 190x50mm rear shock on it. The rear shock that comes with it is 170x60mm which is nearly impossible to find in a replacement air shock.(Paselec if you read this you need to put a more common sized rear shock on this bike so people can upgrade to better shocks without a hassle) JUST WANT TO MAKE CLEAR THE SHOCKS IN MY PICTURE ARE NOT WHAT COME WITH IT, AND THE REAR SHOCK MOUNT BRACKET WAS FABRICATED BY ME. The shocks that come with the bike are perfectly fine, but I wanted a more plush comfortable ride so that’s why I upgraded to air shocks. I also added a voltage/capacity digital display so I know exactly how long I have with the battery when I’m out riding. The display that it comes with only has battery on it with dashes to let you know where the battery level is, it doesn’t show how many volts/percentage is left. I’ve had this bike since November 2022 and no issues so far. Also customer service is actually really good. They do whatever they can to help you, which isn’t very common these days.
I research all before I buy.
I was looking at electric Bikes double this in price and half the perks. Less expensive doesn't always mean you sacrifice quality and this bike is a perfect example. The weight is comparable to most e bikes and the bike can be ridden like a regular non electric bike without any help from the motor.(this was important to me)
I've just started using the bike and the overall experience is an excellent bike with more then sufficient power and excellent battery life. A good feature also is the battery can be removed from the bike to be charged and stored elsewhere if a worry is your concern regarding rechargeable batteries. My plan and use for this bike is friendly bike specific trails and street use. This is the bike with bafang motor (most powerful of the choice) all metal gears in the motor, brakes are excellent.
I will review further once I get more use!
Definitely reccomend this purchase and price point is great.
I use this on desert trails and it’s awesome. I can get a workout on it by setting the assist to low or turn it up and use the throttle to cruise. Lots of fun!
My son enjoys mountain biking but sadly this old man could not keep up. With the Pasalec, now I can! 😇 This is an affordable full suspension electric mountain bike with BaFang 500 W motor (750 W peak), 5 levels of assist, and throttle. I do mostly light trails so this bike is perfect for me.
Product | SKU | Description | Collection | Availability | Product Type | Other Details |
---|