Expect delivery within 3 to 7 business days of shipment.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return new, unopened items within 14 days of delivery for a full refund. If the return is due to an error on our part (you received the wrong or defective item, etc.), we will also pay for return shipping. For returns that are not product quality issues, the customer is responsible for shipping costs both ways.
You should receive your refund within 4 weeks of handing the package over to the return shipper, but in many cases you will receive your refund sooner. This time includes the transit time it takes for us to receive the return from the shipper (5 to 10 business days), the processing time it takes for us to receive the return (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact the Paselec customer email address (service@paselecbike.com) to initiate the request and obtain a prepaid label. Upon receipt of the email, we will contact and notify you of your refund.
Upon receipt of the item, please observe the exterior of the item for damage, if the outer box is damaged, please refuse the package and return it.
If the package has been signed for, take some photos of the damaged area and the courier slip of the outer box and send them back to Paselec Bike for follow up and claim.
Be sure to keep the original box for a while as you may need to return the bike.
Frame | 20 inch 6061 Aluminum Alloy N.W 28KG |
Motor | 500W powerful motor (peak 750W) |
Battery | 48V / 10.4Ah Samsung Lithium Battery Cells |
Suspension | Front Suspension Fork (Lockable) |
Derailleur | SHIMANO 7 Speed |
Tires | 20''*4.0'' inches |
Mileage | 35-45miles (Electric) / 50-55miles (PAS) |
Max Speed | 25mph+ |
Load Capacity | 280lbs |
Weight of e-bike with battery | 74lbs |
Battery weight | 9lbs |
Paselec Electric Bike are the best company to buy a bike from my ebike had minor problems not charging I contacted the seller and there are very helpful to determine the problem and help me get a new battery for my son's bike so he can get back to work so anybody who decides to try this product out should definitely buy it is one of the Best Buy's I have ever made thank you very much
MY SECOND DAY WITH THIS AMAZING EBIKE! ITS LIKE RIDING A MOPED. ITS ONLY 67 POUNDS AND IT HAS FULL SUSPENSION. CRAZY FAST,AND POWERFUL. HILLS JUST DISSAPEAR I DONT NOTICE THEM ANYMORE,AND IM 280 POUNDS. I LOVE TO SMOKE THE YOUNG FOLKS ON THE BIIKE PATH,AND PASSED PEOPLE AT THE LAKE,AND MADE THEM EAT MY DUST. I CCAN PEDAL WHEN I WANT AND EXERCISE . THEN USE THE THROTTLE TO REST. GET YOURSELF ONE OF THESE EBIKES, YOU WON'T REGRET THIS.
I've had my bike for about 6 months now, no issues with. The bike is very powerful and easy to use. I was able to unwrap it and set the bike up myself. The back rack did have a little damage from shipping. Seller has been great, very easy to contact and he is sending a new rack.
Good ebike, well built and long battery life. It has plenty of power, reaching 28mph on a test ride without pedals, and can go faster. The only complaint was that the monitor's manual didn't list all the original Settings, but I asked customer service and got a friendly and prompt response. Highly recommended.
PROS : Bike was shipped quickly and was easy to put together. Very nice quality and handles well. Motor is strong and is fast. Value compared to similar ebikes is very good. CONS: Some transport scratches on paint job in various locations and customer support was of no help when I related this and sent them photos. The black ribbed rubber cover that is supposed to cover the seat post is defective, does not fully cover the post and I can see the white plastic insert in the seat post attachment- making it look weird with white on black and part of the post can be seen. The printed manual does not tell u much about anything with this bike . I’ve learned more on you tube about it. ……. Overall a good riding bike .
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