You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
My first battery only lasted 10 months about 1600 miles. I had to replace the fuse 3 times during that time frame. Was not happy Service told me they would send replacement parts to fix battery but I never received them so unfortunately I had to shell out another 300$ to get a new batter
Hello,
Sorry, maybe our communication was not smooth enough before.
In the previous email, you said that you didn't need us to send you this fuse and battery base cover, and you would rather spend money on a new battery.
So we canceled the express delivery of parts and sent you the link of battery sales.
You have received the fuse and battery base. Are they working well? Do you have any other questions that need our help?
sincerely
Paselec bicycles
Product | SKU | Description | Collection | Availability | Product Type | Other Details |
---|