You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Speed:25 km/h
This bike has everything for the price. 750W, dual suspension (adjustable front), ABS brakes, etc. Heavier than I would like but Im not planning on lifting it.
Only problem was the front tire was flat and wouldnt hold air, but I was going to Slime it anyway.
Overall, I think its the most bang for the buck.
Easy setup great battery life. No issues at all with my order.
I really like this bike! It looks great, it has normal sized tires, it handles dirt/rocky paths well, and it's really fast when using full throttle.
Electric bike delivery is fast, from order to delivery in just 5 days. The packaging was top notch, the e-bike was delivered without any damage, no manufacturing defects were found when assembling and riding, the installation was simple, and I assembled it independently in only 25 minutes. I've ridden 75 miles in the last two weeks and only charged 2 times, but even though I'm a big guy (6.1ft, 230 lbs), the bike rides at 28 mph without a problem! Overall, great value for money, recommend buying it!
Was undecided about three different brands. Bought this one.very happy with it. Better than I thought. Plenty powerful. My top speed is 39 kmh. You won't drain the battery in a day. 14 amps is enough. Detailer skips so I'll have to fix that and the front brake caliper rubs a little bit. Other then that it's perfect. Very good looking bike. I give it five stars
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